Payments & POS
Take payments online and at the front desk, on your terms.
- Stripe, Square, and PayPal checkout
- Built-in point of sale and gift cards
- Refunds and history on every record
Recurring revenue on autopilot, from one plan catalog.
Sell monthly memberships, visit packs, and customer credits, and let redemptions track themselves as members book. Balances, renewals, and usage stay accurate without spreadsheets.
Memberships are what turn a busy month into a predictable one. Sauna CRM gives you a single catalog for recurring plans, prepaid visit packs, and credits, then keeps every customer's balance accurate on its own as they book and visit, so recurring revenue runs without manual reconciliation.
Plan catalog
Create monthly, yearly, and visit-pack plans with customer-facing names, pricing, and credit behavior. Sell them online at booking or at the front desk, and let regulars self-serve while occasional guests buy packs.
Customer lifecycle
See active memberships, remaining credits, and full membership history directly from the customer profile. When someone books an eligible session, the redemption is applied automatically, so balances never drift from reality.
What you get with Memberships
Flexible plans
Offer monthly and yearly memberships, prepaid visit packs, and credits, with customer-facing names and pricing you control.
Redemptions that track themselves
When a member books an eligible session, the credit is redeemed automatically, so remaining balances are always right.
One view of the lifecycle
Active memberships, remaining credits, and membership history sit on the customer profile, so staff always have context.
Staff changes, cleanly logged
Adjust balances or comp a visit when you need to, without losing the audit trail that keeps your numbers trustworthy.
Frequently asked questions
- What kinds of plans can I sell?
- Recurring monthly and yearly memberships, prepaid visit packs, and customer credits, each with its own customer-facing name, price, and credit behavior.
- Do members have to redeem credits manually?
- No. When a member books an eligible session, the credit is redeemed automatically and their balance updates, so there is nothing to reconcile by hand.
- Can staff adjust a member's balance?
- Yes. Staff can make adjustments or comp a visit when a situation calls for it, and every change is recorded so your membership numbers stay auditable.
Explore more
Works better together
Every feature shares the same customer data, so your studio runs as one connected system.
Booking & Scheduling
Fill every session with a booking flow your guests actually enjoy.
- Real-time class schedule and capacity
- Embeddable booking widget for any site
- Waitlists and automatic promotions
Customer CRM
Know every guest, their visits, spend, and what brings them back.
- Unified customer profiles
- Visit and spend history at a glance
- Segments for targeted outreach
Ready to grow your studio?
Create your studio and onboard in minutes. Turn on the modules you need and go live today.